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Brook Serene Hotel Management has achieved a series of international honours across its boutique portfolio, with multiple properties recognised at the 2025 World Travel Awards and other global hospitality awards.
At the 32nd Annual World Travel Awards, Brook Serene properties received three regional titles:
| Award | Property | Location |
|---|---|---|
| Oceania’s Leading Luxury Hotel Villa 2025 | The Residence @ The George | Christchurch |
| New Zealand’s Leading Boutique Hotel 2025 | The George | Christchurch |
| New Zealand’s Leading Lodge 2025 | Hulbert House | Queenstown |
The Residence @ The George has also been shortlisted for the title of World’s Leading Luxury Villa 2025.
Further recognition for the group includes:
| Property | Award | Organisation |
|---|---|---|
| Hulbert House, Queenstown | Best Boutique Hotel 2025 – New Zealand | LuxLife Hospitality Excellence Awards |
| Hulbert House, Queenstown | Boutique Hotel of the Year – Otago 2025 | Oceania Travel & Hospitality Awards |
| Regent of Rotorua, North Island | Best Luxury City Centre Hotel 2025 – North Island | Leaders in Luxury Awards |
| The George, Christchurch | #10 Best Hotel in New Zealand | Travel + Leisure Awards 2025 |
Brook Serene managing director Bruce Garrett says the recognition reflects the dedication of staff across all properties.
“To be recognised across such a diverse range of awards is a testament to the passion, precision, and personal service our teams deliver every day. From the timeless elegance of The George to the heritage charm of Hulbert House and the vibrant sophistication of Regent of Rotorua, each property reflects our commitment to boutique luxury,” Bruce says.
“We are honoured and energised by these accolades and look forward to continuing to set the standard for excellence in hospitality.”
Brook Serene extends thanks to the World Travel Awards and other awarding bodies, as well as to its guests and staff who contributed to the achievements.
