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Wellington Metlink uses QR codes for safer travel

Metlink and the Wellington Region continues to be at the forefront of the COVID-19 response by working with the Government on the use of QR codes for journey tracking.

“The care and safety of our passengers and the Metlink team is of critical importance to us. So over the last two months, we have been working with the Government to trial the use of QR codes across the Metlink network, to assist the Government's contact tracing app and help passengers track their journeys," says Metlink general manager, Scott Gallacher.

“Currently, QR codes have been rolled out on trains and ferries to encourage the public to check in when using our services. Passengers on buses don’t need to do anything different as Snapper cards act as a journey record for customers when people tag on and off. We continue to encourage people to register their Snapper cards or to make note of their journeys if they are SuperGold Card and cash users.”

Hygiene is another crucial factor that Metlink drives with increased thorough cleaning measures and promotion of the Government’s hygiene and face mask advice. Although it is not compulsory, Metlink operators provide all frontline staff with face masks and information campaigns from Metlink continue to encourage passengers to wear face masks too.

In addition, physical distancing is a high priority that relies on customers to play it safe and play it right in public places.

“We’ve been at Alert Level 2 before, and we all know what to do," says Greater Wellington transport chair, Roger Blakeley. "This is an opportunity of us to work together even better than last time.

“We want to thank the community for their vigilance and patience during these times as we continue to rely on customers being responsible, being kind to one another and making the right choices by following the Government’s advice."

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