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As New Zealand’s tourism and hospitality industries continue to grow and thrive, creating unique and memorable experiences for guests is more important than ever.
One innovative way to engage customers’ experiences is through the use of scent. Behind the simple, yet effective sensory revolution is a company who has been transforming businesses (and homes) for more than twenty-five years- ScentAir.
With a global system adapted to suit New Zealand’s specific needs, ScentAir is continuing to transform spaces and enhancing guest experiences in a way that’s both seamless and sustainable.
With the magic of ScentAir’s custom fragrance creation lies in an immersive process with each business that deep dives into each brand. And their process relies on extensive research to develop a tailored range of fragrance options for each unique brand.
ScentAir’s global solutions are tailored for businesses of all sizes, from small boutique hotels to large-scale resorts and commercial spaces.
Compatibility and local support
Understanding the importance of local requirements, Alison Gendel, ScentAir account manager for Australia, New Zealand, Fiji, and the South Pacific says “All our systems are designed to be compatible with NZ power requirements, and we have a NZ-based technical team who provide expertise regarding installation, servicing, and maintenance.”
Sustainability and safety
In a environmentally-conscious market, ScentAir’s products are made to meet the highest standards. “ScentAir are leaders in the scent industry when it comes to sustainability and safety standards,” Alison says. Their scents are free from carcinogenic components, respiratory allergens, phthalates, and R59, making them a safe choice for both businesses and guests. ScentAir meets or exceeds safety standards set by the International Fragrance Association (IFRA), ensuring that all products comply with global safety and environmental regulations. In addition, when it comes to tech support, ScentAir covers that too.
“ScentAir offer support to all our customers who are assigned an Account Manager who can liaise and facilitate communications with our local operations for technical support,” Alison says.
Tech integration and ongoing support
For businesses in the hospitality and tourism sectors, scenting solutions from ScentAir can transform the way guests experience a space. Whether it’s about creating a relaxing atmosphere in a hotel lobby, bringing a sense of calm in a spa, or adding a signature scent to a restaurant, ScentAir helps businesses set spaces apart with the power of scent.
