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In a groundbreaking partnership set to redefine the global perception of Tonga as a premier travel destination, the Tonga Tourism Authority (TTA) has joined forces with international tourism marketing agency, Tomahawk.
This collaboration marks a key moment in Tonga’s tourism sector, aiming to significantly enhance its visibility on the world stage and boost the economic benefits derived from tourism.
The initiative, supported by the Market Development Facility (MDF)—a program funded by the Australian and New Zealand Governments—embodies a strategic move to rejuvenate and reposition Tonga’s tourism brand. This rebranding effort is not just about altering visuals and narratives; it’s a comprehensive strategy designed to tap into the rich cultural heritage and unique offerings of Tonga, ensuring they are appreciated and sought after by a global audience.
Gina Paladini marketing director at Tomahawk, shared insights into the rigorous selection process that led to their appointment. “Being chosen from among three other agencies after a meticulous nearly year-long process is an honour.” she says.
This selection highlights Tomahawk’s commitment to crafting a brand narrative that resonates with Tonga’s values and aspirations, ensuring the rebranding initiative is both respectful and inclusive.
The need for a fresh branding approach was led by a series of challenges, including recent natural disasters and the global pandemic for Tonga. But, Gina says. “Out of crisis comes opportunity.” This highlights how these events provided a unique chance to rethink and revitalize Tonga’s tourism strategy.
Tomahawk’s approach to the rebranding process is both data-driven and community-focused. Preliminary research involved extensive surveys and social media campaigns to gauge perceptions of Tonga among Australians and New Zealanders. With over 7,000 respondents participating in the research, Tomahawk has gathered a rich dataset that will inform the development of a brand strategy that truly reflects the desires of potential visitors and the values of the Tongan community.
The next phase of the project includes conducting 16 stakeholder workshops in Tonga in April, that will see them engaging a wide range of community members from tourism operators to school groups and government officials. Highlighting the importance of inclusivity and partnership in the rebranding journey, Gina says “We’re ensuring that the voice of the traveller and the voice of the country are both heard.”
This collaboration between the Tonga Tourism Authority and Tomahawk will be a significant step forward in Tonga’s quest to enhance its position as a desirable travel destination. And with Tomahawk at the helm, this initiative promises to not only transform Tonga’s tourism landscape but also contribute significantly to its economic development.