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Welcoming guests back to Quest

Tauranga CBD will be welcoming corporate travellers back soon, now that we have moved to Alert Level 2, and Quest Apartment Hotels are ready to host them.

All 35 of Quest properties remained open during the lockdown. Quest provided accommodation to corporate travellers in level three as well as guests of the Ministry of Business Innovation and Environment, Ministry of Health, DHB’s, Ministry of Housing and Urban Development, Ministry of Social Development, NZ Police, Department of Corrections and IRD as well as other essential workers such as doctors, nurses and locums.

As the level two alert commences in New Zealand, residents will see the return of some domestic travel which will rescue many businesses and tourist areas.

“The impact of COVID-19 on the tourism industry is significant. I applaud Quest’s Tauranga properties for swiftly pivoting their business by providing accommodation to our community’s most vulnerable and, in doing so, retaining staff,” states CEO Kristin Dunne, Bay of Plenty Tourism.

“The manaakitanga and care shown by local Iwi and hap≈´ in Te Moananui ƒÅ Toi (the Coastal Bay of Plenty) for the hotel guests is exemplary. I applaud the collaboration of Iwi working alongside the Ministry of Housing & Urban Development, and the management of the Quest properties. My appreciation for Iwi, hap≈´ and Quest is enormous.”

The safety and wellbeing of all guests remains Quest’s number one priority. “Quest properties are being operated under the guidelines of the New Zealand government with rigorous and intensified apartment hotel cleaning and sanitisation procedures in place,” says Adrian Turner, group general manager, Quest Apartment Hotels (NZ).

“Throughout the pandemic, Quest Tauranga Central and Quest on Durham remained a beacon to those needing emergency housing, which allowed those residents a moment to breathe and get back on their feet.”

He also mentions Quest would not have been able to provide this assistance without the help of the local Iwi. This support helped Quest provide a mental wellbeing interview prior to their stay and during alert level three enabled Quest to welcome corporate travellers back to their properties in a balanced and controlled way.

This combination of forces has pivoted the local Tauranga Strand CBD toward success and will be the same in the other regional areas in which Quest has properties. He ends with noting, “The Tauranga area is slowly rising back to rates seen at the beginning of the year, which is a good sign that it will soon thrive again.”

Regions around the country like Tauranga CBD is focused on bringing back their thriving communities in the post-lockdown of COVID-19.

“Tauranga is an attractive city, and the region will likely continue its long-term population growth trends beyond the immediate pandemic,” notes Matt Cowley, Tauranga Chamber of Commerce.

“With the continued steps toward innovation, infrastructure and with the new ideas created in light of the lowering alert level, Tauranga will become one of the best small cities in the area. With safety in mind, we cannot wait to welcome travellers back.”

As New Zealand enters into Alert Level 2, Quest Apartment Hotels and all of their 35 properties will do everything they can to conduct business in the best way possible, with a focus on safety and wellbeing for all.

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