Grand Pacific Tours, the New Zealand Coach Holiday Specialist, has announced all winners of their sought-after Quality Assurance Awards for the 2018/19 touring season.
The Supplier and Crew Awards were announced on Wednesday, August 28, at a Gala Dinner held at Larnach Castle Dunedin, which officially recognised the top performers in each category.
“The announcement of our Supplier of the Year and Crew Awards represents the completion of another fantastic touring season in New Zealand – the best in six seasons," says general manager Stacia Morris.
"We personally thank each supplier, including their extended teams, for their support throughout the 2018/19 season with welcoming our travellers and continuing to provide professional and personalised service. Congratulations to all the award winners for their outstanding achievement!”
BEST HOTEL
Affordable Coach Tours Rydges Hotel Auckland
Signature Coach Tours (Showcase Series) Distinction Christchurch
Signature Coach Tours (Rail Series) Distinction Christchurch
Ultimate Small Group Tours Distinction Dunedin
CREW HOTEL OF CHOICE AWARDS
Crew Hotel of Choice (North Island) Sudima Hotel Lake Rotorua
Crew Hotel of Choice (South Island) Distinction Luxmore Hotel, Te Anau
Crew Hotel of Choice (Ultimate) Distinction Te Anau Hotel & Villas
BEST ATTRACTION
Affordable Coach Tours Skyline Rotorua
Signature Coach Tours (Showcase Series) Te Puia
Signature Coach Tours (Rail Series) Te Puia
Ultimate Small Group Tours Real Journeys – Milford Sound Nature Cruise
BEST OPTIONAL
Winner Haast River Jet
Runner up Rotorua Duck Tours
HIGH DISTINCTION AWARD
Operator Fullers Great Sights,
Bay of Islands Hole in the Rock Cruise
COACH CAPTAIN & TOUR GUIDE AWARDS
Cole Marsh 'Rising Star' Award Murray Soar
Tour Guide of the Year Chris Paschalis
- Runner up Kerrie Jeffreys
Coach Captain of the Year (North Island) Megan Forrest
- Runner up Kevin O’Connell
Coach Captain of the Year (South Island) Peter Kearney
- Runner up Riki Katene
In recognition of Coach Captains (Ultimate) Chris Hannah, David Underwood,
Linda Cruickshank, Paul Campion
Crew Member of the Year Paul Campion
Grand Pacific Tours ‘’Overall Tour Experience’’ rating for the 18/19 touring season was 9.23 out of a possible 10 points. The highest overall quality assurance rating is six touring seasons.
Grand Pacific Tours have expressed thanks to all suppliers involved in their touring programme for their continued dedication to looking after the thousands of travellers touring New Zealand each season and to the Crew for exceeding expectations and providing the holiday of a lifetime to every traveller.
