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Major new research readiness for tourism growth


A new global index report from World Travel and Tourism Council and JLL has assessed the preparedness of 50 cities for future travel and tourism growth.

Acknowledging the challenges that accompany tourism growth, WTTC began thought leadership on destination management in 2017 with its ‘Managing Overcrowding in Tourism Destinations’ report alongside McKinsey and Company.

Now, major new research with JLL advances the agenda once more by addressing what makes a city ready for travel and tourism growth.

Travel and tourism is an essential industry that contributes 10.4 per cent to global GDP and was responsible for the creation of one in five new jobs over the last five years.

Cities and city tourism drive both country and sector growth on a significant scale.

Cities are global hubs accelerating business, innovation and job creation all around the world. Today, more than half of the of the world’s population lives in urban areas and this proportion is expected to rise to 68 per cent by 2050. Forecasts show that urbanisation and population growth could add another 2.5 billion people to urban areas by 2050.

According to research, of the 1.4 billion international visitors crossing borders in 2018 for tourism purposes, 45 per cent are travelling to visit cities. Furthermore, international arrivals to the 300 largest city travel destinations accounted for over half a billion trips last year.

The newly created index brings together a broad spectrum of destination practices and community attributes to determine a level and type of readiness. The levels range from emerging to established market tourism hubs with varying levels of infrastructure.

Five typologies were defined on the basis of the level of readiness:
• Dawning Developers
• Emerging Performers
• Balanced Dynamics
• Mature Performers
• Managing Momentum

“We are delighted to launch ‘Destination 2030’, our first comprehensive assessment of cities’ readiness for tourism growth, through the development of a unique methodology to evaluate and deliver on solutions to foster sustainable growth in tourism activity,” says president and CEO of WTTC Gloria Guevara.

“Tourism authorities in many major cities around the world are working incredibly hard to prepare for the future.

“However, for a city to truly thrive and for travel and tourism to develop in a sustainable manner, city planning authorities, developers, investors, legislators and community groups, need to understand how prepared the city is for future expected growth in tourism and the resulting challenges and  opportunities it may face.”

“Whether a city is looking to bolster its travel and tourism industry or manage growth, the approach needs to be strategic, purposeful and comprehensive,” says executive vice president of JLL Dan Fenton.

“By considering all components that make up a city’s character, policies that achieve the best possible results for business leaders, community members and visitors can be put into place.”

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