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The Restaurant Association has released new survey results that paint a concerning picture of the current state of the hospitality industry. Businesses across the sector are grappling with significant challenges, including declining revenues, reduced customer numbers, and deteriorating mental health among operators.
The survey of Restaurant Association members reveals that 78 per cent of Auckland businesses and 76 per cent of businesses nationwide report their revenue is worse or significantly worse than last year. Additionally, 58 per cent of Auckland businesses and 52 per cent of businesses nationwide cite managing the customer downturn as their single biggest issue.
Alarmingly, 42 per cent of Auckland businesses and 31 per cent of businesses nationwide believe that conditions will deteriorate over the next year. Furthermore, 66 per cent of businesses in Auckland and 54 per cent of businesses nationwide report that their mental health has worsened as a result of these ongoing pressures.
“The recent closures in our industry exemplify the harsh reality many businesses are facing,” says Restaurant Association Marisa Bidois. “Many of these establishments serve as cornerstones of our community, hosting countless special occasions and launching the careers of many in our industry. These closures serve as stark reminders of the challenges currently confronting the hospitality sector.”
“To other businesses facing similar struggles, please know that you are not alone. The Restaurant Association is here to support you. Reach out to us if you need assistance or just someone to talk to. Despite the tough times, there is still optimism among our members. Together, we can navigate these challenging times and look forward to a brighter future.
“We also encourage the public and other businesses to support their local hospitality businesses in any way they can, whether it’s dining out, ordering takeout, or simply stopping by for a coffee. Every bit of support helps keep our industry alive.”
