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Queenstown Resort College and Hospitality New Zealand have announced a range of NZQA approved micro-credential courses for those in, or just starting out in, the hospitality industry.
Queenstown Resort College and Hospitality NZ have partnered to develop and provide the courses to elevate the skills, expertise and professionalism in the hospitality industry.
The courses will be delivered through Grow Tourism, a professional development platform offering bite-sized blended learning for those in the tourism and hospitality industry. These micro credentials will be delivered as part of the Grow Tourism Elevate – Powered by QRC & Hospitality NZ programme.
Queenstown Resort College chief executive Charlie Phillips says the partnership is significant.
“These [micro-credential] courses have been designed in conjunction with industry to increase capability for their workforce – the end result means all staff will have the opportunity to develop their skill sets, translating to many benefits, including increased staff retention.”
Grow Tourism Elevate – Powered by QRC and Hospitality NZ are a range of small, stand-alone micro-credential courses that certify the achievement of specific skills, experience or knowledge.
The courses include an in-person workshop, and can then be completed online either in-work or at home. The topics range from cultural capability for the services sector, planning for resilience, responsible gambling and harm minimisation management, to an introductory course to wine, beer and cider tasting.
“These courses will provide another avenue to attract and retain the hospitality workforce,” says Hospitality New Zealand chief executive Steve Armitage.
“They also provide opportunities for those in the industry to learn and upskill at a time that’s convenient to them – giving them the development opportunities and recognition they deserve.”
Grow Tourism Founder Alex Dykman says becoming the delivery partner for these micro credentials is a great fit. “Grow Tourism is a platform helping to equip our workforce with the skills and knowledge needed to power the visitor economy of tomorrow. We’re looking forward to delivering these bite-sized learning experiences throughout Aotearoa”.
The micro-credential courses will be released in phases on Grow Tourism throughout the second half of 2024. You can register your interest here.
