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Air New Zealand will welcome back Wamos Air to help keep customers connected during the busy summer and Easter holiday season, as the airline navigates ongoing global engine supply challenges with Rolls-Royce and Pratt & Whitney.
From October 30, 2025, to April 30, 2026, Wamos Air will operate selected Air New Zealand services between Auckland and Samoa, Fiji, Tahiti, Tokyo and Bali.
Air New Zealand chief commercial officer Jeremy O’Brien says the move is about giving customers confidence in their travel plans.
“This is a proactive measure we’ve taken to protect our customers’ journeys over the busy summer period. This partnership means we have some additional flexibility and resilience at a time when demand is at its peak.”
The Wamos-operated Airbus A330-300, previously flown by Virgin Atlantic, offers a cabin experience closely aligned with Air New Zealand’s Boeing 787-9, with a three-class configuration including 31 lie-flat Business Premier herringbone seats, 48 Premium Economy seats and 185 Economy seats.
“We know our customers look forward to our world-renowned Air New Zealand service, so we’ve carefully considered how to best safeguard customers’ travel plans and maintain that high level of service. Wamos Air has supported us well before, and we’re confident they’ll deliver for our customers again,” says Jeremy.
Air New Zealand is contacting customers booked to travel on the select services to provide all the information they need for their flight, which will now be operated on behalf of Air New Zealand by Wamos Air, as well as options should they wish to make a change to their booking.
New customers wishing to book on these services will be notified during the booking process that the flight will be operated by Wamos Air on behalf of Air New Zealand.
What customers can expect
· A modern Airbus A330-300, with a cabin closely aligned with Air New Zealand’s 787-9 V2, offering consistent comfort and service.
· A three-class configuration of 31 lie-flat Business Premier seats, 48 Premium Economy seats and 185 Economy seats.
· Check-in and boarding will continue to be looked after by Air New Zealand staff, while onboard service will be delivered by Wamos Air crew to Air New Zealand standards.
· You’ll enjoy the same inclusions as booked: Seats to Suit remains Seats to Suit; The Works remains The Works; Premium Economy and Business Premier continue unchanged. Snacks will be available per usual.
· Customers already booked to fly who are transferred to a Wamos-operated service have flexibility to move to another Air New Zealand service on the same route and cabin class at no charge (subject to availability and permitted fare routings), request a full refund regardless of the fare they purchased, or put their airfare into credit.
