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The Restaurant Association is thrilled to announce Academy Chair (Oceania) for The Worlds 50 Best Restaurants, Alexandra Carlton as the keynote speaker for Ignite Hospo 2024. With a career spanning two decades in journalism, Alexandra has covered a broad spectrum of topics from travel to women’s issues to current affairs, but her primary passion has always been food.
Since beginning her side gig reviewing for Gourmet Traveller in 2009, Alexandra has established herself as a prominent figure in food journalism. She has contributed to Australia’s leading food and travel publications including Gourmet Traveller, Qantas, The Sydney Morning Herald Good Food Guide, The WA Good Food Guide, Escape, and The Australian. In 2023, she was appointed as the Academy Chair (Oceania) for World’s 50 Best Restaurants, overseeing Australia, New Zealand, Fiji, and the Pacific Islands. Alexandra’s expertise spans the full spectrum of dining experiences, from grand 14-course degustations to casual takeout.
At Ignite Hospo 2024, Alexandra will delve into the criteria for selection in the World’s 50 Best Restaurants, offering invaluable insights into what makes an occasion or establishment memorable. She will discuss the factors that drive interest in new dining spots and what this means for New Zealand restaurateurs and establishments. With a keen eye on how Kiwis can shine on the world stage, Alexandra will explore the steps needed to achieve and maintain international recognition.
A key aspect of Alexandra’s talk will be on sustaining recognition and avoiding the detrimental effects of “Star Drop,” where losing a Michelin star can lead to severe backlash, staff departures, and rapid declines in bookings. Her insights will be crucial for venues aiming to maintain their prestige and customer base. Additionally, Alexandra will share her thoughts on whether she believes New Zealand has the potential to break into the World’s 50 Best.
Special guest: Albert Cho
Also joining the lineup is Albert Cho, known for his cutting-edge restaurant reviews and his unfiltered, candid style. Albert, or “Alby,” has transitioned from food blogger to restaurateur, co-owning Tobi restaurant on Ponsonby Road. He continues to run Eat Lit Food, one of New Zealand’s most influential food platforms, known for its authentic and witty flair. Albert writes for various publications including Canvas and Viva where he serves as one of the judges for Viva’s Top 50 Restaurants.
Albert will bring his unique perspective on what makes a dining experience stand out, handling negative reviews, and the lessons he has learned since entering the hospitality industry. His multifaceted approach and unique outlook aim to inspire attendees and provide practical strategies for enhancing customer satisfaction and engagement.
Get your tickets
Ignite Hospo 2024 is set to be an unmissable event for New Zealand hospitality business owners, offering a blend of inspiring talks, practical workshops, and unique networking opportunities. Early bird tickets are available now, offering a chance to secure your place at a reduced rate.
Don’t miss out on this opportunity to elevate your business and gain insights from industry leaders. Register now to secure your spot at: www.ignitehospo.co.nz
