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HomeGeneral TourismWai Ariki Hot Springs and Spa welcomes new general manager

Wai Ariki Hot Springs and Spa welcomes new general manager

Wai Ariki Hot Springs and Spa is pleased to announce the appointment of Debbie Guptill-Robertson as its new general manager, effective December 1, 2023.

Debbie  brings a wealth of experience and expertise to her new role, having held the general manager’s position at Rotorua’s Velocity Valley and various management positions within tourism over the years.

With her extensive background in tourism, Debbie is poised to lead Wai Ariki Hot Springs and Spa to new heights of excellence.

Wai Ariki Hot Springs and Spa is Rotorua’s new luxury spa experience, nestled on the shores of Lake Rotorua.

Wai Ariki is inspired and owned by local iwi, Ngāti Whakaue through its development arm, Pukeroa Oruawhata. It features two main spa areas: Wai Whakaora (Restorative Journey) and the exclusive Āhuru Mōwai (The Sanctuary). Both are places of peace and tranquillity, founded on te ao Māori values, traditions and culture, and are unique not only in Aotearoa New Zealand, but also around the world.

Rotorua has long been celebrated for its rejuvenating geothermal healing waters and heritage of storytelling through the guiding legacy of local Māori culture.

The appointment of Debbie will ensure the iconic development continues providing authentic, world-class experiences for manuhiri (guests), says David Tapsell, Chair of Pukeroa Lakefront Holdings Limited.

“We are delighted to welcome Debbie as our new General Manager,” says David.

“Her knowledge and passion of the tourism industry, coupled with her dedication to providing a premium guest experience, make her the perfect fit to lead our team and ensure that Wai Ariki Hot Springs and Spa remains a top destination for relaxation and rejuvenation.”

Debbie says she is eager to join the Wai Ariki Hot Springs and Spa team and looks forward to highlighting the unique geothermal wonders of Rotorua while enhancing Wai Ariki’s reputation as a premier spa and wellness destination.

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